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New Business Models for News Summit

October 23, 2008 at the CUNY Graduate School of Journalism

The New Business Models for News Summit brings together editorial and business executives from journalism with entrepreneurs and academics to seek and share new business models and best practices and to find next steps.

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Leonard Witt Interviews John Yemma from Christian Science Monitor

November 17th, 2008 by David Cohn

Both of these gentlemen attended the New Business Models for News Summit. Leonard Witt was in the “Public Support for Journalism” working group with myself while John Yemma was a roaming journalist.

Before the conference Yemma had alluded to CMS making some sweeping changes but at the time I didn’t give it a second thought. Sure enough the next week they gutted the paper program. Their print edition is now limited to once a week while the rest of their work will live online.

Newsroom cuts are still on the table but Yemma sounds as though this leaner newsroom can still get the job done. In hindsight I wish we had put Yemma in the Newsroom Efficiencies working group.

Innovation: An interview with GlobalPost.com co-founder Charlie Sennott

November 7th, 2008 by David Cohn

Chris O’brien writes at the Next Newsroom Project….

Charlie Sennott, a former foreign correspondent for the Boston Globe, likes to say he had one of the last great rides in international reporting. He came up as a metro reporter, got sent overseas, and got to do international reporting for the paper he loved. But when he returned to Boston a couple years ago, he learned the Globe was pulling the plug on its international bureaus.

That set off some soul searching that has turned the career journalist into an entrepreneur who wants to reinvent the model for international reporting with GlobalPost.com. The online only international reporting site launches Jan. 12, 2009 and will have 70 correspondents around the world covering international news from an American perspective.

Sound crazy? I thought so. But I changed my mind after listening to Sennott. I saw him speak at the New Business Models for News Summitt in New York a couple of weeks ago (see the video above). And I got to talk with him last week to fill in some of the details of what he has in mind. Sennott is passionate about journalism, and clearly believes he and his partners have a sustainable model for a new international news organization.

“I’ve covered cops, courts, war zones, huge stories,” Sennott said. “I’ve never done a start-up. I’ve never been so busy in my life. But I’ve never been so excited about an opportunity to try to build something.”

You can listen to my interview with Sennott here:

Interview with Tom Evslin

November 5th, 2008 by David Cohn

Looking over attendees for the New Business Models for News Summit you might be confused as to why Tom Evslin was there. Many of the names you would recognize as professional life-long journalists or entrepreneurs. Tom, however, is not and has never been a journalist. But his sharp understanding of networks and networked economies is incredibly illuminating. His blog Fractals of Change, is highly regarded for that very reason. My questions to him in bold below.

Tom - as someone who is an outsider to journalism, what were your thoughts on the day and the situation journalism faces.

Let me start with the day. As a technology person who has been around industries that have changed because of technology and the Internet it was heartening to see newspaper people recognize the magnitude of the change and not justify the head in the sand approach. There was general consensus that this is not an-incremental change and incremental solutions won’t work.

In Telecom and other industries - there is generally denial until the very end. But for most people who attended there was a real awareness that change isn’t necessarily bad. It is disruptive but it can lead to journalist being more effective at their mission, provided they can figure out little details along the way like … how to get paid for it.

The bigger subject is a fascinating one because it probably is true that journalists have never had tools that are as good as the tools that are avaliable now. The ability to selectively crowdsource a story if you need to, or build a story as Jeff described it, even if the story itself isn’t the focal point, where you start something and pieces of it get filled in around it through the link economy, video can be mixed in and the man on the street is everywhere, etc. So the tools for journalists to do their job are fantastic. And the physical impediments are smaller than they have ever been. But the business model hasn’t been figured out - and journalists have to eat like everyone else.

I think we got far enough in the day to figure out that’s where we are - but we didn’t get much further. There are a few possible models for journalist and a few hyper-local models but there is a distance to go in terms of figuring out how they can make a living in journalism. It’s not a question of what value journalism can add - there is general agreement that credibility, editing, facts, and quality reporting are things that journalists bring that is of value- but it is hard to see how revenue can come from it right now.

Are there any direct comparisons or analogies from when you worked in Telecom?

Any industry under threat tries to cut its way to greatness. Particularly industries that have had a controlling situation for a period of time. When indsturies were essentially monopolies or they have a franchise it’s very hard for the owners or stockholders to realize the value is evaporating. Their first reaction is that these are temporary times and cutting back is a solution.

Often this is a good first reaction - because they were monopolies these companies typically have a lot of fat. But there comes a point where you can’t cut anymore. There is nothing left to cut and if you keep cutting the product gets damaged and its a downward spiral. That is Telecom, newspapers, and perhaps the car industry.

What’s different though? Related to this I think is a comment you brought up about the economics of Craigslist. That growth of a network is more valuable than high revenues per network node? So that if you charge as little as possible - but the network grows in size, it becomes impossible for others to compete. Is there a way newspapers could leverage that?

It’s maximizing your network by drawing out as little cash as you can until you are in a sailable position.

I’m just guessing here - this is just speculation because the answer is probably different if you mean local, regional, national or global.

It’s probably easiest to see where local news organizations, hyper-local in web terms, analogous to a small-town newspaper could achieve this status. I think we will fairly quickly find the model and tools wher ethe local site becomes an indispensable part of people’s lives and advertisers are eager to support it - because it has a consistent readership with identifiable demographics.

By making readers contributors (which newspapers have always done to some extent with wedding annoucements, etc), using the ability to crowdosurce when trains are late, where crime is, etc - the local sites like Baristanet can become an even more apart of people’s lives than the small-town newspapers used to be.

At that point in time - they won’t need to charge a lot for advertising because they will have a lot of it - and they will be in the Cragislist spot where they can charge so little it will be tough for competition to sneak in. A rival local newspaper will have real competition. But competition would be good because it would mean together they would figure out the proper economics.

I think there would only be one winner - at least until the winner gets sloppy. Because if one builds a good network in terms of people then there is not much sense in being part of the inferior network. If it’s as simple as traffic reports where you have 1,000 readers sending in updates and you have lots of people texting in so that site has the best traffic reports and somebody else starts up another network their site is going to be useless because nobody is on it - and why would anybody join it? It’s useless.

I’m not sure what this looks like at the regional national or global level. It’s hard to have a community if everybody reads the NY Times - the Times is doing an experiment with TimesPeople - where if you join the community you know what your friends are reading, etc - they are trying to be the host of a lot of little communities -because that is more interesting than worldwide - everyone read this article. So being a larger group that hosts smaller groups with an excellence at national or international coverage. That could work for NY Times WaPo organizations - but not many of those. They could be advertising supported if people integrated it into their daily lives.

I don’t know what happens inbetween at the regional level. I think it’ll be important because from a governance point of view - we need the information.
Last thoughts?

I’m optimistic - I think something will evolve because we have such a need for the information. People are interested - maybe cause there is more information or maybe because they are scared - but a positive thing for journalists is that there is this hunger if there is a business model for supplying it.

Welcome the Information Valet Project - Bill Densmore

November 3rd, 2008 by David Cohn

The New Business Models for News Summit is actually the second in a series of events. The first “Networked Journalism Summit” included Bill Densmore who is now working on his own project trying to tackle the revenue issue.

(For those keeping track, that’s one video using Viddler, the other two using Vimeo and Blip. Have a video platform you want me to try? Let me know).

I was able to get a brief chat in with Bill who has also provided a brief write-up below.

From Bill Densmore

Thanks for all your work on last week’s “New Business Models for News” summit at CUNY; I was unable to attend. But your on-demand video archives are a valuable fill-in.

I’d like your community to know about the Information Valet Project, which takes a cue from Jeff Jarvis’ advice to start building new business models. Our first summit to define and plan launch of the Information Valet Service is Dec. 3-5 at the new Donald W. Reynolds Journalism Institute at the Univ. of Missouri. We invite participants. (To register: http://www.ivpblueprint.org)

We’re pushing a fairly specific notion of how to build a shared-user network with a revenue model baked in — the revenue model is similar to the sort of reverse syndication which Jeff talks about, and embraces the networking concepts outlined by Tom Evslin at CUNY.

“Blueprinting the Information Valet Economy” is a strategy summit designed to blueprint the law, ownership, management, marketing and technology of a shared-user network for user-centric demographics, privacy-protected purchasing and advertising exchange and compensation.

Evslin noted that the former newsPAPER industry — because of its unique content and relationship with 50 million customers who pay for information daily — is in a unique position to provide the content seed corn needed to jump start a network business — if it comes together on a platform and protocols.

We’ll put forward fairly specific ideas for doing this forward as a point of departure — and expect to hear modifications. We’ll end up after 2-1/2 days with a commitment to form a collaborative that will move forward with whatever is the consensus approach.

I hope there will be other events like IVP Blueprint — at CUNY, and elsewhere — which advance specific projects for sustaining the parts of journalism which contribute to participatory democracy.

Sustainability: Reporting back from the New Business Models for News Summit

October 30th, 2008 by David Cohn

[From Chris O'Brien with the Next Newsroom Project]

The biggest challenge the news industry faces these days is creating a new business model to sustain journalism as we move forward. Digital tools have created enormous opportunity to tell stories in new ways and forge deeper connections with our communities. But once you get past that, the discussion always circles back to one question: How are you going to pay for it?

On Oct. 23, the CUNY Graduate School of Journalism gathered 120 folks at its mid-town campus for the New Business Models for News Summit. The event was hosted by Jeff Jarvis, associate professor and director of the interactive journalism program at CUNY who blogs at Buzzmachine.com.

CUNY’s j-school is fairly new, and just moved into a new facility a couple of years ago. CUNY has received a $3 milllion grant to create a Center for Journalistic Innovation. One of the goals of the summit was to help CUNY further define the mission of that center. CUNY needs to find another $3 million in matching funds.

By the end of the day, we probably had more questions than answers. No surprise, right? If a solution could be found in one day, it probably would already have been discovered.

I was blown away by the caliber of folks in the room that day. The conference kicked off in the morning with a series of lightning presentations. The full schedule is here. There were too many presentations to discuss them all. Most folks had five minutes to talk, and usually I was left with about a dozen questions I wanted ask. I’ll probably do that via e-mail over the coming weeks.

My main takeaways from the day were far different what I would have expected going in. I’ve been in search of new ways to generate revenue to maintain the newsrooms we have (or some version of them). But the big lesson of the day was to focus on the other side of things: Cost. There was widespread agreement across the day that cost structures of newsrooms need to be dramatically lower. But before you think I’ve become a cheerleader for the rampant corporate cost cutting plaguing us, hear me out.

The cost reductions being discussed at the summit were aimed at being “smarter” than the strategies we’ve seen. This needs to be done in a different way than most places are trying to do it now. The content creators are the last things you should be cutting, not the first.

Second, at the same time costs are being reduced, the newsroom needs to be transformed into a network to leverage more out of what remains. As Jarvis likes to say, “Do you what you do best, and outsource the rest.” The focus of the newsroom in this new era needs to be more outward focus than inward focus.

Jarvis kicked things off with an overview of the day. He sees news as being distributed, rather than centralized. Instead of going to the news, people expect the news to come to them. “If the news is important enough, it will find me,” Jarvis said. “That’s a whole new world view.”

“Do we even have a newsroom?” Jarvis asked. “Do we need the room? What do we need it for? Do we just need a network?”

Here’s his presentation:

New Business Models for News

View SlideShare presentation or Upload your own. (tags: cuny news)

Read the rest of this entry »

“How Joe the Plumber and Google saved News”

October 29th, 2008 by David Cohn
A Readout from the Revenue Group by Scott Meyer
The august Revenue group came out feeling that there are opportunities, but no single solution to the revenue puzzle.  Fred Wilson, moderator, led off by polling the group for potential new revenue models.  We came up with quite a long list (see end of post).  From there we dove into some that seemed to hold the most promise, and identified opportunities with less upside.

Opportunities:

1.  Local - While we didn’t get to the local discussion until the end, this was clearly seen as the biggest opportunity.  And not just because we want to help Google’s Eric Stein hit his numbers.  The reselling of AdSense by news brands who have local salesforces is a substantial opportunity.  Businesses like Reach Local are ready to cut out local newspaper salesforces.  And, there’s an opportunity even if you don’t have a salesforce to work through businesses like Clickable to help Joe the Plumber reach the local audience through the newspaper’s site.

2.  Data Sales.  It’s already a vibrant business for many publishers.  Whether it is through selling data to providers like Tacoda or Ascerno, using other data services to create B2B or local services, news publishers are sitting on top of a meaningful amount of data that can drive revenue.

3.  Ad Networks, when managed right, are also an opportunity.  When tied in with data, ad networks can unlock value that publisher otherwise can’t sell.  Whether this is good or bad over the long term is still a question.  Should sites follow the Washington Post and ESPN and cut out Ad Networks entirely?  Many in the room felt that Ad Networks allow the best news brands to focus on selling their high-value inventory themselves while delivering extra monetization for unsold inventory.   The other side of the argument - that Ad Networks create channel conflict and undermine brands - carries merit.  Success comes from managing what inventory is given to Ad Networks and what isn’t.

4.  The technology to create a totally effecient market exists today.  While online ads are now part of a big distributed network where frequently the seller of the ad isn’t the publisher of the conent, the market is still inefficient.  Only reselling AdSense has delivered on this promise.  The other parts of the chain, including Ad Exchanges, are starting to gain acceptance, but are not yet easy for publishers to scale.  In the future this will change and create more opportunities.

5.  Smaller scale opportunities include:  Subscriptions for specific high-value content, but not for general news; Branded content, but more of a niche solution; In Germany, Focus is directly selling products as well as doing lead generation; Virtual currencies may present an opportunity down the road; Video is an opportunity, but it’s comparatively small.

So, why isn’t this working?

Measurement.  The lack of reliable metrics are holding growth back (note, this is a challenge for everyone in online advertising, not just news).  This is an issue that lacks short-term solutions.  But, incremental progress keeps being made and eventually a solution should emerge.

The challenge of creating a growth business inside of a mature business.  For instance, objectively, reselling ad sense makes sense.  But implementation has been tied up with internally slow decisionmaking and technical implementation.

The mindset of replacing print losses with digital presents a fundamental challenge.  It doesn’t align with where consumer behavior is going to be.  And, the timeline for building digital value doesn’t line up with the realities of the declining print business.  Competitors by contrast, are able to focus on just scaling their digital businesses at their natural pace.  News brands that solve this problem will be the big winners.

And now the list of ideas we came up with for further discussion:  AdSense, Display, Online Video, Lead Generation, Direct Transactions/Retail, Conferences, Co-branded content, Subscriptions, Syndication, Data Mining, Product placement, Auction Model, Market Research, Licensing, Republishing web to print, Sponsored Feeds, Virtual Goods, Email.

Rapporteur Wrap-up - Ben Wagner for Networking Group

October 28th, 2008 by David Cohn

From Ben Wagner on behalf of the Networking Group.

If “the value of a network is proportional to the square of the number of endpoints,” then one task as digital journalists is to scale our networks — be they organically-grown, hyperlocal blogs or corporate-driven, international communities — as quickly and effectively as possible.

In a broadly-ranging, nearly consensus-free conversation, the “Networks” break-our group explored one case study, factors necessary to support network growth, and inherent challenges.
Tom Evslin provided two key points for our discussion of Debby Galant’s Baristanet, a blog covering news specific to Montclaire, NJ.

  • The best Editorial networks grow organically from the bottom up.  Individual entities tend towards expertise and passion, but lack platform or ad sale expertise.
  • The best Tool networks tend to form top down with standardized platform tools and metrics, plus centralized ad ops.

It stands to reason, then, that a top down initiative like Microsoft’s Sidewalk — possessing platform, metrics, and ad ops standardization lacking editorial expertise, flexibility and voice (see “The Cracks In Microsoft’s Sidewalk“) – might fail.

Likewise, though Debby’s Baristanet is a local success, her network value is less than it could be.  Moreover, she is forced to spend resources on platform and ad ops, instead of pure content creation.
Baristanet, then, would benefit from a broader, hyper-local site-supporting platform.

Outside.in’s Mark Josephson and NowPublic’s Merrill Brown contributed valuable insight from a platform perspective on incentivizing network engagement:

  • Egos: We’ll make you a star!
  • Revenue: My ads on your page.
  • Reward/Reputation

In the waning minutes of our conversation, Harvard’s Thomas Eisenmann connected the conversation to a key question as news organizations continue to decline: If a city’s primary paper disappeared, would hyper-local coverage replace the centralized, enterprise-journalism oriented newsroom?
In the end, Thomas’s question lingered alongside a number of others:

  • What are the best examples of journalism networks?
  • Are journalism networks fundamentally niche?
  • Can niche networks serve investigative journalism?
  • How does a historically corporate, top-down infrastructure grow a network?

Newspapers Collapsing… Due to Lack of Adequate Network?

October 23rd, 2008 by Adeola Oladele

Private newspapers are collapsing.

In some developing countries, having a private newspaper is gold.. an implication of real democracy in its government.

But the U.S. is way ahead in the sense that it has experienced its share of having various private newspapers, and now, it’s leading in the reality of the failure of many of those newspapers. Why is this happening? Is it because there’s lack of adequate networking?

No.

Here’s why:

The U.S. is one of the leading countries in terms of exposure to the internet.

“Anywhere the internet use gets over 50% of the population, newspaper is going to fail. The internet has now replaced what we used to have,” said Thomas, Eisenmann, Harvard Business School.

There is a prediction that those developing countries where private newspapers is a big deal will also eventually experience what the U.S. is experiencing as the country gets more exposed to the internet.

Network of Newsrooms?!?

October 23rd, 2008 by Adeola Oladele

There’s a focus on linking Newrooms together across the city/state/globe… to exchange ideas…

“There’s a public exchange of videos among some stations in Europe,” said  Christiana Falcone, Wolrd Economic Forum, an example of journalist drawing closer to having a network for their newsrooms.

Should this be encouraged among journalism organizations in general?

Someone responded that you can’t create it for all of them, such as newspaper organizations because of the way they’re structured.

How would it be like if newsrooms have a network?!?

This question was not really address, but I don’t think most news organizations would want it. They like the competition too much. Everyone wants to be the one to release a breaking news first!

What consumers want… Networking…

October 23rd, 2008 by Adeola Oladele

“The greater the quality and quantity of the content, the greater the audience.” Thomas, Eisenmann, Harvard Business School.

People go to google, if they don’t find it, they go to Yahoo

The key is to make sure you’re meeting the needs of the audience. That’s what these two giants (Google & Yahoo) are doing. Some blog owners have links to other sites, and they direct people to visit those sites for more information/resources. In turn, they don’t loose their audience, which some sites are afraid of. Actually, people do come back to these sites just because they know that the site can lead them to where they’ll find what they’re looking for.